Minivan with Unlimited Mileage

Erich asks:

Re: Minivan with unlimited mileage:

We have a 9 day, 2350 mile vacation planned, where we drive from Las Vegas NV, throughout all of Montana and back to Vegas. We have always rented a minivan with unlimited mileage from Dollar for this trip.

Now Dollar says no unlimited mileage and the extra cost will cause us to have to cancel the trip. How can we get out of the mileage restrictions? Thanks for your help and for the great site!

My Response: 

I'm sorry that you're having such a hard time getting unlimited mileage in a minivan from Dollar for your upcoming vacation.

I did some price checking for dates through August and September, through (opens in a new window) as well as booking sites (Travelocity and Orbitz). I could find no van without a mileage cap either.

I contacted a representative from the Dollar reservation line and was told that

"at this time, we have mileage restrictions on all mini van rentals." The agent was unsure if this is temporary or will be a permanent restriction. They were not able to offer mea rate that included miles.

(I always recommend calling in conjunction with online rate shopping, as the reservation agent may be able to provide you with an unlimited mileage rate for an extra charge - an option that is not available through a web-based booking).

I've been finding less and less minivans and large SUVs available in many locations this summer. I did some checking for various dates throughout August, September and October. I found that only 

Alamo , Enterprise and Hertz

(links open in a new window) consistently provided quotes for a minivan with unlimited mileage. I don't know if renting from another company is a possibility, but it may be something that you might want to look into.

I think that because of the economic turndown, car rental companies are making changes in order to compensate for the loss of revenue that comes with reduced travel by consumers across the country. These changes have included closing locations, laying off employees, holding vehicles longer, and, the hardest for the customers, price increases. Car rental companies are also keeping their vehicles longer than they used to. This is due to the change in their fleet-acquisition policies; how many vehicles they buy and what kind of vehicles they buy.

In the past, car rental companies bought most of their vehicles under repurchase programs that allowed them to sell the cars, vans and SUVs back to the auto manufacturers within a certain time period. Because these programs are no longer available the rental car companies have not bought as many vehicles (especially large vehicles... luxury cars, minivans,large SUVs, pickup trucks, etc) and must keep them longer, in order to be able to get a good value when they do resell them in the used car market.

Sorry I couldn't find a better solution to your problem, but thanks for your great question! 

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