Roadside Assistance
During Your Car Rental

Roadside Assistance is commonly offered as an optional paid service by your rental company. Details on various programs are listed below.

Note: Costs for such programs are subject to change... averages listed below are based on the date of research (Sept/2014). Check with your preferred provider for actual costs.

Keep in mind that you can either sign up for roadside protection at the beginning of your rental (when you do your contract) or you may automatcially "opt-in" to the purchase of this service if you use it during your rental -- for example: calling the provided number to request help for lost keys, towing, fuel delivery, etc.

It's always best to carefully read your rental contract and discuss this type of program with your rental agent before leaving the rental counter. Find out what is included and what is not covered (ie ask about flat tires, lost keys, etc)

Note: Car Rental roadside protection programs are void and will not apply if, at the time of an incident, the vehicle is being used in such a way that is contrary to and violates the terms and conditions on the rental agreement. If this happens, help is still provided, but extra charges will be applied.

Alamo & National

According to Alamo.com (opens in a new window) their Roadside Assistance program (1-800-803-444) provides 24/7 help that includes replacement of lost keys, towing (that is not related to an accident), flat tire service, assistance if you lock your keys in the vehicles (except for rentals originating in California, Kansas, Nevada and New York), help with jumpstarts, and fuel delivery service if you run out of gas.

This service is only offered in the 50 Contiguous United States and in Canada.

The average cost for Alamo's car rental roadside protection is $4.99 per day in the US and $6.99 per day in Canada.

For rentals picked up in California, Kansas, Nevada and New York, Roadside Plus does not include replacement of lost keys or remote entry devices.


I could find no cost information for National. Renters should check at the counter.


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Avis & Budget

According to Avis.com and Budget.com (opens in a new window) you can add a Roadside SafetyNet Service (1-800-354-2847) to your reservation for 24/7 protection.

Emergency services include:

  • Replacement for lost keys or locksmith help
  • Assistance if you Lock your keys in the rental.
  • Jump Start and Flat Tire Assistance
  • Fuel Delivery

The average cost for Avis or Budget's program is $6.99 USD per day.


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Dollar

According to Dollar.com (opens in a new window) you can add RoadSafe Roadside Assistance for accident towing, lockout service, flat tire, battery, and fuel service.

The cost, coverage and terms of service can change from location to location.

Prices only at available at the counter.. not available to check on an online rate quote.


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Enterprise

According to Enterprise.com (opens in a new window), Roadside Protection can be purchased at participating locations for help with things such as lost keys, lockouts and fuel outages.

Pricing and purchase is available at the counter only... if you want to add the service during your rental period, the vehicle will have to be returned and inspected first. More Enterprise Related Pages



Fox

According to Fox Rent a Car.com (opens in a new window), they provide an emergency 24 hours toll free number 1-877-936-9349 for roadside help during your rental.

The average cost is $2.99 US per day.

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Hertz

According to Hertz.com (opens in a new window) the number for Roadside Assistance will be provided on your contract and in your vehicle.

I could find no information on Hertz.com about there being a charge for this service (and it was not given as a booking option in a rate quote), but I did find a statement while researching that in the case of lost keys, Hertz may charge you for the cost of delivering the keys or towing the car to the nearest Hertz location.


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Payless

According to PaylessCar.com (opens in a new window) they offer a car rental roadside protection plan as an optional product at most locations in the United States and Canada. Assistance is provided for battery replacement, lockouts, fuel help and towing. The cost may vary from location to location. Renters should refer to the individual location policy under “Roadside Assistance”.

The cost varies by location.

Thrifty

According to Thrifty.com (opens in a new window) Tripsaver is available as their roadside assistance program.

Costs and terms of coverage are specific to locations. Renters should check with their preferred Thrifty location directly for details.

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