Cancellations and No Show FeesDo I need to cancel my reservation if I don't want it?Most of the time when you book a car, you are not required to give your credit card information. You may change your mind at any time with no penalty. For most rental companies there are situations where there will be a no show policy. This can be for certain specialty vehicles, for certain makes and models or for certain times of year. Some small locations have no show policies on all of their vehicles. On a reservation with a no show policy, you will be required to provide your credit card number, mailing address and phone number. You will be required to give a certain amount of notice for cancellation (usually 24 to 48 hours). If you do not provide adequate notice for cancellation or do not show up to pick up the vehicle you will be charged a no show fee. This fee is usually $75.
If you must cancel without the required notice, due to extreme circumstances (example: a death in the family or the airline cancels your flight) call the customer service or customer relations department for that car rental company and request a waiver of the no show fee.
Note: Please be careful when booking a prepaid reservation through a website like Hotwire or Priceline. These are great sites, where you can get great deals, but the reservations that you book and pay for are non-cancellable, non-modifiable and non-refundable. Make sure you are aware of these stipulations!
Sometimes you just need to make changes! If you need to change a city or date or even the type of car, just do a modification of that item on your reservation,rather than cancel and make a new reservation.
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