Car Rentals for Persons with DisabilitiesRental companies are committed to offering car rentals for persons with disabilities.
Each company offers a variety of options and equipment for disabled renters. If you have any questions or concerns, you may contact a representative from any company, and you can usually find all the information you will need to know on their website.
The disabled renter’s policies are pretty standard throughout the car rental industry.
Disabled Renters with Designated (Surrogate) DriverCar rental companies will rent to customers with disabilities who do not possess a driver's license, but are otherwise personally and financially responsible. The rental must be completed using the individual with the disability's credit card, and the surrogate driver's (or designated driver’s) license. The designated driver or surrogate driver must be 25 years of age and complete an additional driver form at the time of rental. There will be no additional driver fee for the designated driver. Special EquipmentHand control-equipped vehicles are readily available for rental at most U.S. and Canadian locations for handicapped customers. Car rentals for persons with disabilities must be requested in advance through your car rental company in order to be guaranteed at the time of pick up.
The most common types of special equipment provided include:
These enable easier transfer from a wheelchair into and out of the vehicle. Panoramic Mirror This provides a much larger field of view for any driver. Swivel Seat A swivel seat allows the driver or passenger to turn his or her body in the car seat with limited effort. The swivel seat can easily be removed from underneath the person for transport. Hand Controls Enables drivers to accelerate or brake using a hand-controlled device. Drivers without disabilities are able to drive the vehicle without interference from the hand controls. Spinner Knob Enables the driver to turn the steering wheel with a full turning radius using only one hand.
Make sure to check on your preferred car rental company’s website for special phone numbers for TTY/TDD – speech and Hearing Impaired Services, if you require them.
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