About Us

Hi, my name is Paula Lyons, and welcome to Best Car Rental Tips, which is run by my husband, Jerry, and myself.

In 2000 I got a job as a car
rental reservation agent.

For 8 years,
I worked for two
major car rental brands;
answering calls and booking
rental cars.

Increasingly, I found
that while some
people were calling
to rent cars, a good number
of people were just calling
to verify a car rental policy or to confirm or modify a reservation that they had already booked online.

Although the information that callers were seeking could be found on the company website, it was often difficult to find.

In doing some research, I feel that this is the case with most car rental websites. The terms and conditions and policy answers are often, not readily available and many customers find the websites to be confusing and hard to navigate.

I was working full time and the pay was good, but I found myself increasingly struggling with trying to schedule my life around my work. My shifts were starting later and later in the day, and after 7 years of weekday shifts, I found that I was going to have to work weekends again.

After my mother had a stroke while visiting us for Easter, I decided that I needed to figure out what else I could do with my life... I knew I needed a job, but I wanted one I would enjoy.

Jerry suggested that I try and find something to do at home, on the internet. He bought a program called Site Build It that would enable me to start my own website business. I couldn't decide what kind of website I wanted to build. I toyed with different hobbies and interests, but couldn't seem to make a decision. What did I know that I could share? I realized that

I know car rentals and what people wanting to rent a car need to know!

... and so it began!

We started Best Car Rental Tips in June, 2008 and I’ve been having a great time sharing my knowledge of car rentals. I hope you enjoy this site. If you'd like to hear more about how I built this site, please Click Here.

Both Jerry and I hope that you find answers to your questions, and most of all, I hope you find a tip or information here that will save you money!

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